How do you ship and what is the cost?
We ship daily within 1-2 business day USPS or UPS excluding weekends/holidays. Carrier used is at our discretion. Delivery within 2-5 business days from the ship date.
What form of payment do you accept?
We prefer Paypal or Google Checkout. Through Paypal or Google Checkout online payment system, you can pay with your credit card. Paypal and Google Checkout accepts: MasterCard, Visa, Discover, and American Express We do not accept money orders, cash or COD.
What is your Return Policy & Guarantee?
We strive to provide the finest quality jewelry products at the lowest possible prices. We guarantee every item we sell 100%.
But If you are unsatisfied for any reason, you may return any item within 3 business days after the receipt of your goods for refund. This guarantee does not apply to custom orders, special order.
The shipping and handling charges are not-refundable. In addition, Customs duties must be deducted if any Customs duties imposed. When you return any item, please send an e-mail to us firstly to indicate your order/item number, the reason for the return, then you get our return address. Once we receive & check the returned package, you should expect your return processed within 48 hours.
You can choose to deliver the goods back by express or other delivery method, And You may want to insure your return. We cannot be responsible for lost or misdirected returns.